Massive ImpactMassive Impact

Home services, surface refinishing Massachusetts

Bay State Refinishing

A paid-dependent local service business got a durable organic engine: cost per lead down 55%, organic traffic up 6X.

The Bay State Refinishing website, a bathtub and surface refinishing business in Massachusetts, built by Massive Impact.

The situation

Bay State Refinishing is a capable Massachusetts refinishing business whose website leaned on paid clicks for most of its lead flow and pulled little organic traffic.

The site itself was unstructured, built by a previous SEO company with no siloing, so cost per lead on Google Ads sat high and it wasn't ranking for the high-intent local terms homeowners actually search, bathtub refinishing plus their city.

What we did

We ran the Growth System for home services: a conversion-built site, local SEO aimed at the map pack and "{service} {city}" terms, and Google Ads pointed at high-intent jobs, all wired to call and form tracking so no lead leaks and every dollar is attributed to a channel.

The results

  • 55%lower cost per lead on Google Ads
  • 6Xmore organic traffic, off the paid treadmill
  • ~200inbound leads a month at peak, one location
Bay State Refinishing cost per lead falling as organic traffic climbs.

From the call and form leads tracker, roughly two years of monthly data. Conversion rate roughly doubled, and organic grew into a top lead source.

The creative we ran

Real ads we designed and shipped for Bay State Refinishing. The creative is ours, made before a dollar of media went out.

  • An ad Massive Impact designed for Bay State Refinishing.
  • An ad Massive Impact designed for Bay State Refinishing.
  • An ad Massive Impact designed for Bay State Refinishing.
  • An ad Massive Impact designed for Bay State Refinishing.

Bay State Refinishing is the trades version of the thesis: take a paid-dependent local service business and build it a durable organic engine, so lead cost falls and volume climbs at the same time.

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