Shipping & Delivery Policy

WIN MASSIVE IMPACT PVT LTD (“we,” “our,” or “us”) provides only digital products and services, and therefore no physical shipping is required. This Shipping & Delivery Policy outlines how our digital products and services are delivered to you after purchase.

1. Delivery Method

  • All our products and services are delivered digitally via email, secure client portal access, or other electronic means.

  • No physical goods are shipped to customers.

2. Delivery Timeframe

  • Digital products (such as reports, templates, or access credentials) are typically delivered instantly or within 24 hours of purchase.

  • Digital services (such as website design, SEO, or paid advertising campaigns) follow timelines agreed upon in the service contract or project scope.

3. Order Confirmation

  • Once payment is successfully processed, you will receive an order confirmation email with details of your purchase.

  • For services requiring customization, our team will contact you directly to confirm requirements and delivery timelines.

4. Access to Services

  • For subscription-based or ongoing services, access details (such as login credentials, reporting dashboards, or project timelines) will be shared via email or our secure communication channels.

  • It is your responsibility to provide a valid and accessible email address to ensure proper delivery of digital services.

5. Non-Delivery Issues

If you do not receive your digital product or service access within the specified timeframe, please check your email (including spam/junk folders). If you still cannot locate the delivery, contact us immediately at [email protected] or by phone at +91 80170 55567 (India) / +1 (307) 202 5753 (Global).

6. Changes to Delivery Policy

We reserve the right to update or modify this Shipping & Delivery Policy at any time. Updates will be posted on our website, and continued use of our services after changes are published constitutes acceptance of the updated policy.

Contact Us
For any questions about this Shipping & Delivery Policy, please reach out:

WIN MASSIVE IMPACT PVT LTD
(Formerly SEO ORB Digital Solutions)
450 S.N. Roy Road, 1st Floor, New Alipore, Kolkata, 700038
📧 Support Email: [email protected]
📞 Phone (India): +91 80170 55567
📞 Phone (Global): +1 (307) 202 5753